Last Updated: July 2026

At Apex Lifestyle Club, we aim to provide a straightforward and transparent membership experience. This Refund & Cancellation Policy explains how membership cancellations and refunds are handled.

1. Membership Cancellations

You may cancel your Apex Lifestyle Club membership at any time.

If your membership is set to renew automatically, cancellation will prevent future renewal payments provided you cancel before your next billing date.

Following cancellation, you will continue to enjoy your membership benefits until the end of your current billing period, unless your membership is otherwise terminated in accordance with our Membership Terms & Conditions.

2. Refunds

Membership fees are generally non-refundable once payment has been successfully processed.

This includes situations where:

• You decide you no longer wish to use your membership.

• You have not redeemed any member benefits.

• You have changed your mind after your membership has commenced.

Nothing in this policy affects your statutory rights under applicable consumer protection legislation.

3. Incorrect Payments

If you believe you have been charged incorrectly, please contact us as soon as possible.

Where a payment error has occurred, we will investigate promptly and issue any appropriate refund where applicable.

4. Duplicate Payments

If duplicate payments are made in error, please contact us immediately.

Where verified, duplicate payments will be refunded using the original payment method wherever possible.

5. Membership Benefits

Membership provides access to a growing collection of partner benefits and experiences.

As our partner network continues to develop, individual benefits may be:

• Added

• Amended

• Withdrawn

• Replaced

• Temporarily unavailable

Changes to individual partner offers do not normally qualify for a membership refund, provided Apex continues to offer an overall membership service.

6. Membership Cards

Where a physical membership card has already been issued and dispatched, this does not automatically entitle a member to a refund.

Lost or damaged membership cards may be replaced at Apex's discretion. Replacement charges may apply.

7. Termination by Apex

Apex Lifestyle Club reserves the right to suspend or terminate membership where a member breaches our Membership Terms & Conditions, including misuse of membership benefits or fraudulent activity.

Where membership is terminated due to a breach of our Terms, refunds will not normally be provided.

8. How to Cancel

If you wish to cancel your membership or have any questions regarding your subscription, please contact us:

 support@apexlifestyleclub.com

We aim to respond to all cancellation requests promptly.

9. Our Commitment to Members

If you experience any issue with your membership, please contact us first.

We are committed to providing excellent customer service and will always do our best to resolve any concerns fairly, promptly and professionally.

Our goal is to ensure every member enjoys a positive experience with Apex Lifestyle Club, and we welcome the opportunity to resolve any issues before they become bigger concerns.

10. Contact Us

If you have any questions regarding this Refund & Cancellation Policy, please contact:

Apex Lifestyle Group Limited
Trading as Apex Lifestyle Club

Registered Office

15 Merseyton Road
Ellesmere Port
Cheshire
United Kingdom
CH65 2HQ

 support@apexlifestyleclub.com